IDrive Reviews

Return Policy Overview

IDrive.com has a defined return policy for its services:

• Refund Eligibility: Refunds for both monthly and yearly subscriptions can only be issued if accounts are cancelled within 15 days of their creation.
• Yearly Refunds: Yearly refunds may be provided on a case-by-case basis, particularly if there has been a technical issue affecting service quality. If the issue is resolved by the support team, no refund will be issued.
• Product Exchange and Refunds: For dissatisfaction within 30 days of purchase, customers can request an exchange or refund for 3, 6, or 12 monthly subscriptions, with the amount pro-rated based on remaining days. Monthly subscriptions are not eligible for refunds.
• Faulty Products: If the software is found to be faulty or not fit for purpose, customers should contact support for assistance, which may include a replacement or refund.

For any return requests or inquiries, contacting customer support is recommended.

Here are the top 10 alternatives to idrive.com:

1. Backblaze: Easy-to-use, unlimited online backup.
2. Acronis Cyber Protect: Offers cheap and fast unlimited backup.
3. Carbonite: Streamlined unlimited backup with great security.
4. PCloud: A top cloud storage service with a decent backup tool.
5. SpiderOak One: Solid cloud storage features and unlimited versioning.
6. Zoolz Home Cloud Backup: Easy-to-use backup with great speed and privacy.
7. Google Drive: A popular cloud storage service.
8. Mega: Known for its security and privacy.
9. Spideroak One Backup: Offers a balance of functionality and security.
10. Mediafire: Provides generous free storage.

These alternatives offer a variety of features that might suit different needs. Some offer unlimited storage, while others are known for their security and privacy features. It's recommended to explore each option to find the one that best fits your needs.

Here are the steps to open an account on idrive.com:

1. Visit the idrive.com website.
2. Click on the Sign Up Now button.
3. Enter your First Name, Last Name, and Email Address.
4. Create a Password for your account.
5. Enter your Phone Number (optional).
6. Choose a Plan that suits your needs.
7. Enter your Billing Information and Billing Address.
8. Agree to the pricing terms and the terms of the IDrive service.
9. Click on the Sign Up button to create your account.

After these steps, you should have successfully created your account on idrive.com. Remember to verify your email address to activate your account. Enjoy using IDrive!

To immediately backup your data with IDrive, select the files or folders you want to backup, and click the "Backup Now" button. It's that easy!

Unfortunately, IDrive does not support scheduling local and online backups in a single job. However, you can schedule local and online backups as two different jobs.

No, IDrive will not perform scheduled backups when your computer is in standby mode. This is because remote access connections, including those to ISPs and private networks, are automatically disconnected when a computer goes into standby mode. This behavior is by default in Windows.

You can easily view the status of your scheduled backups with IDrive by using the "Status" option in your system tray. Additionally, you can view the status of your scheduled jobs by clicking the "View Logs" button.

Yes, you can view all the scheduled backup jobs for all your IDrive accounts on your computer. Simply right-click on the IDrive tray icon, select "Scheduler," and then click "Manage all Scheduled jobs." From there, you can view a list of all scheduled backup jobs for all IDrive accounts on your local computer.

IDrive.com offers various pricing plans for different needs. The Basic plan is free and provides 10 GB of storage. The Mini plan costs $2.95 per year for 100 GB of storage, and $9.95 per year for 500 GB. The Personal plan starts at $69.65 for the first year for 5 TB of storage, with options for 10 TB, 20 TB, 50 TB, and 100 TB at higher prices. The Team plan starts at $69.65 for the first year for 5 TB of storage for five computers and five users, with options for more users and storage at higher prices. The Business plan starts at $69.65 for the first year for 250 GB of storage, with options for more storage at higher prices. There are also add-ons available for server backup and Microsoft Office 365 and Google Workspace backup. Please note that these prices are subject to change and it's recommended to check the official website for the most current pricing.

"Idrive.com" offers various subscription plans with different storage options. To upgrade an account, the user needs to log-in to the account, click the Upgrade option, select the storage space and the subscription plan of choice under Plan Options, and provide and verify the credit card details.

The payment methods accepted by "Idrive.com" include MasterCard, Visa, American Express, Discover, and Diners Club cards. If a user's credit card has expired and there are outstanding payments towards the account, the user can update the new credit card details and continue with the subscription. This can be done by signing in to the account, clicking on the username, and under the Update Credit Card section, entering the new credit card details (Card Number, Card Type, Card Expiry Date, and Zip Code).

"Idrive.com" also has an auto-renewal feature for subscriptions, which ensures that the account is always active so the data remains protected. If a user wishes to disable auto-renewal, they can sign in to the account via the website, click the username displayed in the top-right corner of the screen, select 'Profile' under 'Account' section, and click the 'Cancel my Auto-renewal' button. However, disabling auto-renewal will leave the files vulnerable to disasters after the current subscription term ends, and the user will lose access to the account, with files and folders being permanently deleted from the "Idrive.com" cloud.

For "Idrive.com" e2 plans higher than 50 TB, payment can be made via check and bank wire transfer. The e2 plans do not charge for upload, download, or file deletion, subject to the free egress policy. The user can store data on the cloud and manage them remotely without any hidden charges. The e2 plans allow the user to upload data beyond the allocated quota to ensure there are no disruptions to operations. However, when the account storage limit is exceeded, there may be an overuse charge of $0.004/GB/Month. To avoid these charges, the user may upgrade to higher storage plans.

IDrive is a cloud storage service that offers a range of products and services. It provides cloud storage and cloud backup services for individuals and businesses. The platform supports backup and sync, including from mobile devices and external drives. It also supports file sharing, and users can set passwords or expiration dates on shared files.

One unique feature of IDrive is the IDrive Express service. This service involves the company sending a physical hard drive to the user, onto which they can transfer files, and then mail it back to have their data uploaded to the cloud. This service is particularly useful for users with large volumes of data to upload.

In terms of pricing, IDrive offers a variety of plans. For individual users, there are plans ranging from 100 GB to 100 TB of storage. For teams, there are plans offering from 5 TB to 35 TB of storage, with the number of users and computers varying accordingly. For businesses, there are plans offering from 250 GB to 5 TB of storage, with unlimited users, multiple computers, and servers.

However, it's worth noting that IDrive's web interface has been described as clunky, and it lacks real-time collaboration tools. Despite these drawbacks, IDrive is considered to offer good value for money, especially for individual users and businesses that need to store lots of data in the cloud. It's also been recognized as one of the best cloud storage and cloud backup services available.

Please note that this information is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official IDrive website.

IDrive.com has a specific return policy for its services. Refunds for both monthly and yearly subscriptions can only be issued for accounts cancelled within 15 days of their creation. Yearly refunds may be provided on a case-by-case basis if there has been a technical issue affecting the quality of service. However, if the support team resolves such a technical issue, no refund will be issued.

Regarding the shipping policy, IDrive offers a service called IDrive Express. This service allows for quick backup and retrieval of data via a temporary storage device. This service comes free for Express Backup, once a year for Personal users and thrice yearly for Business users. Subsequent backup requests will be subject to a $59.95 charge. Express Restores will be charged $99.50 per request. This service includes free return shipping for customers within the USA. Express orders shipped outside the United States may have additional shipping costs. Once IDrive receives the temporary storage device, it typically takes 2 to 5 business days to transfer the data. Occasionally, it may take longer than 10 days due to high volume. The customer will be responsible for arranging shipping, handling, tracking and ensuring the temporary storage device gets back to IDrive. IDrive assumes no liability for a lost or damaged drive or for loss or breach of data during the return shipment process.

Yes, IDrive does offer a free trial period. This trial typically lasts for a limited time, usually 30 days. During this period, users have access to all the backup and restore features of IDrive. After the trial period, users need to decide whether they want to continue using IDrive or cancel their account. Please note that the specifics of the trial may vary, so it's recommended to check the official IDrive website for the most accurate and up-to-date information.

IDrive is a cloud storage service that offers terabytes of storage at affordable prices. It supports backup and sync, including from mobile devices and external drives. IDrive also supports file sharing, and you can set passwords or expiration dates on shared files. A unique feature that IDrive offers is the IDrive Express service. The company will send you a physical hard drive onto which you can transfer files, and then mail it back to have your data uploaded to the cloud. This service is helpful if you have large volumes of data to upload.

When compared to Backblaze, the biggest difference lies in what devices you can back up using these two platforms. IDrive offers cloud storage for an unlimited number of devices, including Mac and Windows computers and iPhone and Android smartphones. Backblaze, on the other hand, only enables you to back up a single computer and any external hard drives connected to it. Backblaze also has a mobile app for iOS and Android devices that allows you to download files onto these devices from your cloud account. However, you cannot upload files from your phone to the Backblaze cloud, even if they’re files you initially downloaded from Backblaze.

In terms of Google Drive, IDrive offers more bang for your buck than competing cloud storage platforms like Google Drive. For businesses, you can find lower cloud storage prices from Zoolz Cloud Backup, but you miss out on helpful features like IDrive Express and mobile app support. Overall, IDrive is considered the better cloud storage platform for most users. This service is priced competitively with Backblaze for up to 5TB of storage and it supports backups and syncs across multiple devices.

IDrive is a cloud backup service that offers a wide range of features. These include multiple device backup, allowing you to backup multiple PCs, Macs, iPhones, iPads, and Android devices into a single account. It also supports data backup from external hard drives.

Another feature is Cloud Drive, which syncs files and folders in real time across all the devices that you link. The storage used by Cloud Drive does not impact your backup storage, and matches your backup storage limit.

IDrive also offers IDrive Express, a service for quick backup and retrieval of data in less than a week via physical storage shipment, ensuring no bandwidth usage.

The service provides Snapshots and Versioning, providing a historical view of data for point-in-time recovery and protection against ransomware. IDrive retains up to 30 previous versions of all files backed up to your account.

With the Manage Computers feature, a web-based console helps manage data backups, restores, application settings and more, on remote computers.

The Clone/Computer Backup feature allows you to perform sector-level backup or file-level backup to secure your entire computer, and restore the same to its initial state in the event of a disaster.

IDrive also offers Microsoft Office 365 Backup and Google Workspace Backup to secure your data from accidental deletions or ransomware attacks with daily automated backups and direct cloud recoveries.

In terms of security, IDrive transfers and stores files with 256-bit AES encryption using a user-defined key that is not stored anywhere on the servers.

The service also offers Fast-Fast-Fast Incremental and compressed backups to ease network bandwidth by transferring the modified portions of a file.

The Continuous Data Protection feature automatically recognizes the modified parts of files and backs them up.

IDrive also supports iPhone, iPad, and Android Backup, allowing you to access files backed up from PCs and Macs or synced from connected devices; protect mobile data with apps for iOS and Android.

With the Retrieve Data feature, you can search and restore files from the desktop application or via any browser; provision to recover deleted files from Trash within a period of 30 days.

IDrive also offers True Archiving, where no data is deleted from the IDrive online account until you manually delete or run 'Archive Cleanup' to match your computer data to your account.

Finally, IDrive offers Business Features Dashboard to manage data backups of all your remote computers with robust reporting tools in near-real-time response. You can create new user accounts within your storage space and more. It also offers Server Cloud Backup for secure online backups for running databases and servers like MS SQL Server, On-premise MS Exchange Server, Hyper-V, Oracle Server, Linux Servers, and VMware.